Frequently asked questions

We have compiled the most frequently asked questions on a separate page. Get answers right away!

Stores

Contact information, opening hours, and events for our stores can be found on the Stores page. Product availability per store can be checked on the product card in the online store.

Online store

Online store order tracking
Online store order has been returned
Online store customer returns

Open positions

You can find open positions here.

E-invoicing address

You can find our invoicing details here.

Contact Us

If you couldn't find an answer on our pages, please contact our customer service. We are happy to answer your questions. Please get in touch by sending a message using the form below or by calling our customer service at 016 372 2272. We are currently open Mon–Fri from 10 AM to 3 PM. We aim to respond to your message as soon as possible. To speed up our service, please do not send multiple inquiries about the same issue.