We have collected some frequently asked questions and their answers on this page.
Stores
You can find your nearest Pentik store, check the opening hours and get more information about events at Pentik stores from Stores page. You can check the availability of the products in your favourite store from the webshop by clicking "Check availability in stores" link on the product page. The availability might change fast, so we recommend that you call the store and ask them to reserve the product for you.
Webshop
Read more about tracking your shipment and returns.
Products
Pentik products
Ceramics
Silver-plated reindeer
Fabrics
More frequently asked questions.
Purchasing department: purchasing@pentik.com
Contact us
Please use this form to give feedback and to find out more about our products and services.
We will contact you as soon as possible.
Customer service
Our customer service is open on weekdays from 8.00 am to 6.00 pm.
Customer service / Products:
Tel. +358 (0)16 372 2272
info@pentik.com
Customer service / Online store
Tel. +358 (0)16 372 2272
webshop@pentik.com
Call charges
Calling from mobile phone: mobile call charge (mpm)
Calling from landline: local network charge (pvm) / long-distance call charge
Calling from abroad: the call charge is determined by the local operator.
Corporate Services
Pentik Oy
Merimiehenkatu 36 D 412
00150 Helsinki Finland
yritysmyynti@pentik.com
Read more about our Corporate Services
Media
Photo requests
Request product photos or username & password for Pentik's media bank by sending e-mail to lehdisto@pentik.com. There are also photos available on our web site www.pentik.com.
Product loans
Pentik stores can loan products from our seasonal collections or our basic selection for photo shoots. The showroom at our Helsinki office has an exhibition of upcoming products.
Contact us
e-mail: lehdisto@pentik.com
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